Shipping Policy
Shipping Coverage
Aducot currently ships to customers throughout the United States.
At this time, we do not offer international shipping.
Free Shipping
We are pleased to offer Free Standard Shipping on all eligible orders within the continental United States.
Additional charges may apply for remote locations, oversized items, or special delivery requirements. Any applicable fees will be displayed during checkout.
Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully received and verified.
Processing times may vary during holidays, promotional periods, or due to high order volume.
Order Cut-Off Time
Orders placed before 11:00 PM CST (UTC -6) will begin processing on the next available business day.
Business days are Monday through Friday, excluding public holidays.
Estimated Delivery Times
Delivery times vary depending on product type, destination, and carrier availability.
Standard Shipping
- Processing Time: 1–3 Business Days
- Estimated Transit Time: 3–10 Business Days
Oversized & Freight Deliveries
Certain products, including sheds, gazebos, pergolas, riding mowers, and other large equipment, may require freight shipping.
Estimated delivery for oversized items is typically:
- 5–15 Business Days
Customers may be contacted by the carrier to schedule delivery appointments when required.
Order Tracking
Once your order ships, you will receive a shipping confirmation email containing tracking information.
Please allow up to 48 hours for tracking updates to appear in the carrier’s system.
Shipping Delays
While we strive to meet all estimated delivery windows, delays may occur due to:
- Weather conditions
- Carrier disruptions
- High shipping volume
- Inventory availability
- Natural disasters or unforeseen circumstances
Aducot is not responsible for delays once an order has been transferred to the shipping carrier.
Multiple Shipping Addresses
Each order may only be shipped to one delivery address.
If you need products shipped to multiple locations, please place separate orders.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information during checkout.
Aducot is not responsible for delays, additional charges, or failed deliveries resulting from incorrect or incomplete address information.
Damaged Shipments
If your order arrives damaged, please contact us within 48 hours of delivery.
To assist with your claim, please provide:
- Your order number
- Photos of the damaged item
- Photos of the packaging
We will work with the carrier and manufacturer to resolve the issue as quickly as possible.
Lost Packages
If your package appears lost in transit, please contact our support team.
We will investigate the shipment with the carrier and provide updates regarding replacement or refund eligibility.
Returns & Exchanges
For information regarding returns, exchanges, and refunds, please review our Refund Policy.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Aducot
Email: support@aducot.com
Phone: +1 720 91 03 049
Address: 2400 Co Rd 113, Bennett, CO 80102